Americas + Oceania eSIM

Check compatibility

Your device must support eSIM and be network-unlocked.

  • Amazfit · WatchAmazfit GTR 2 LTE
  • Amazfit · WatchAmazfit Nexo
  • Apple · Apple WatchApple Watch SE 2nd gen (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 10 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 11
  • Apple · Apple WatchApple Watch Series 12
  • Apple · Apple WatchApple Watch Series 3 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 4 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 5 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 6 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 7 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 8 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Series 9 (GPS + Cellular)
  • Apple · Apple WatchApple Watch Ultra 2
  • Apple · Apple WatchApple Watch Ultra 3
  • Apple · Apple WatchApple Watch Ultra 4
  • Apple · Apple WatchApple Watch Ultra LTE
  • Apple · iPadiPad 10th generation (from 2022)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPadiPad 11th generation (from 2025)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPadiPad Air (model A2123, from 2019)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPadiPad Mini (model A2124, from 2019)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPadiPad (model A2198, from 2019)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPadiPad Pro 11″ (model A2068, from 2020)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPadiPad Pro 12.9″ (model A2069, from 2020)Only iPad models with 4G connectivity are listed as eSIM-compatible.
  • Apple · iPhoneiPhone 10
  • Apple · iPhoneiPhone 11Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 11 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 11 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 12Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 12 MiniThis model is an exception to the regional eSIM restrictions affecting iPhones sold in Mainland China, Hong Kong, and Macao.
  • Apple · iPhoneiPhone 12 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 12 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 13Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 13 MiniThis model is an exception to the regional eSIM restrictions affecting iPhones sold in Mainland China, Hong Kong, and Macao.
  • Apple · iPhoneiPhone 13 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 13 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 14Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 14 PlusMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 14 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 14 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 15Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 15 PlusMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 15 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 15 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 16Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 16 PlusMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 16 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 16 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 16eMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 17Mainland China versions are SIM-only. In Bahrain, Canada, Guam, Japan, Kuwait, Mexico, Oman, Qatar, Saudi Arabia, the UAE, and the US, this model is eSIM-only.
  • Apple · iPhoneiPhone 17 ProMainland China versions are SIM-only. In Bahrain, Canada, Guam, Japan, Kuwait, Mexico, Oman, Qatar, Saudi Arabia, the UAE, and the US, this model is eSIM-only.
  • Apple · iPhoneiPhone 17 Pro MaxMainland China versions are SIM-only. In Bahrain, Canada, Guam, Japan, Kuwait, Mexico, Oman, Qatar, Saudi Arabia, the UAE, and the US, this model is eSIM-only.
  • Apple · iPhoneiPhone 17eMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 18 ProMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone 18 Pro MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone AiriPhone Air is eSIM-only worldwide and supports eSIM in Mainland China.
  • Apple · iPhoneiPhone DuoMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone SE 2 (2020)This model is an exception to the regional eSIM restrictions affecting iPhones sold in Mainland China, Hong Kong, and Macao.
  • Apple · iPhoneiPhone SE 3 (2022)Most iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone XRMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Apple · iPhoneiPhone XSThis model is an exception to the regional eSIM restrictions affecting iPhones sold in Mainland China, Hong Kong, and Macao.
  • Apple · iPhoneiPhone XS MaxMost iPhones sold in Mainland China, Hong Kong, and Macao do not support eSIM. Exceptions include iPhone XS, iPhone 12 mini, iPhone 13 mini, and iPhone SE (2020).
  • Fossil · WatchFossil Gen 5 LTE
  • Fossil · WatchFossil Gen 6 LTE
  • Garmin · WatchGarmin Fenix 9 Pro InReach
  • Garmin · WatchGarmin Forerunner 945 LTE
  • Google · Pixel phonePixel 10Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 10 ProGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 10 Pro FoldGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 10 Pro XLGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 10aGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 11Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 11 ProGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 11 Pro FoldGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 11 Pro XLGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 2Google Pixel phones sold in Hong Kong do not support eSIM. Pixel 2 supports eSIM only when purchased with Google Fi service.
  • Google · Pixel phonePixel 2 XLGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 3Google Pixel phones sold in Hong Kong do not support eSIM. Pixel 3 devices purchased in Australia, Japan, or Taiwan do not support eSIM. US or Canadian carrier versions support eSIM only when sold by Spring or Google Fi.
  • Google · Pixel phonePixel 3 XLGoogle Pixel phones sold in Hong Kong do not support eSIM. Pixel 3 devices purchased in Australia, Japan, or Taiwan do not support eSIM.
  • Google · Pixel phonePixel 3aGoogle Pixel phones sold in Hong Kong do not support eSIM. Pixel 3a versions purchased in Japan or with Verizon service are not compatible. Pixel 3a versions from Southeast Asia do not support eSIM.
  • Google · Pixel phonePixel 3a XLGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 4Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 4 XLGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 4aGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 5Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 5aGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 6Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 6 ProGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 6aGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 7Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 7 ProGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 7aGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 8Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 8 ProGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 8aGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 9Google Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 9 ProGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 9 Pro FoldGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel 9 Pro XLGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · Pixel phonePixel FoldGoogle Pixel phones sold in Hong Kong do not support eSIM.
  • Google · WatchGoogle Pixel Watch 2
  • Google · WatchGoogle Pixel Watch 3
  • Google · WatchGoogle Pixel Watch 4
  • Google · WatchGoogle Pixel Watch 5
  • Google · WatchGoogle Pixel Watch LTE
  • Honor · PhoneHonor 200
  • Honor · PhoneHonor 200 Pro
  • Honor · PhoneHonor 400 Lite
  • Honor · PhoneHonor 90
  • Honor · PhoneHonor Magic 4 Pro
  • Honor · PhoneHonor Magic 5 Pro
  • Honor · PhoneHonor Magic 6 Pro
  • Honor · PhoneHonor Magic 7 Lite
  • Honor · PhoneHonor Magic 7 Pro
  • Honor · PhoneHonor Magic 8 Lite
  • Honor · PhoneHonor Magic 8 Pro
  • Honor · PhoneHonor Magic V2
  • Honor · PhoneHonor Magic V3
  • Honor · PhoneHonor Magic V5
  • Honor · PhoneHonor Magic V6
  • Honor · PhoneHonor X8
  • Huawei · PhoneMate 40 Pro
  • Huawei · PhoneMate 90
  • Huawei · PhoneMate 90 Pro
  • Huawei · PhoneMate 90 Pro Max
  • Huawei · PhoneP40
  • Huawei · PhoneP40 Pro
  • Huawei · PhoneP40 Pro+
  • Huawei · PhonePura 70 Pro
  • Huawei · PhonePura X Max
  • Huawei · WatchHuawei Watch 2
  • Huawei · WatchHuawei Watch 2 Pro
  • Huawei · WatchHuawei Watch 3
  • Huawei · WatchHuawei Watch 3 Active 4G
  • Huawei · WatchHuawei Watch 3 Pro
  • Huawei · WatchHuawei Watch 4
  • Huawei · WatchHuawei Watch 4 Pro
  • Motorola · PhoneEdge 2022
  • Motorola · PhoneEdge 2023
  • Motorola · PhoneEdge+ (2023)
  • Motorola · PhoneEdge 2024
  • Motorola · PhoneEdge 40
  • Motorola · PhoneEdge 40 Neo
  • Motorola · PhoneEdge 40 Pro
  • Motorola · PhoneEdge 50 Fusion
  • Motorola · PhoneEdge 50 Pro
  • Motorola · PhoneEdge 50 Ultra
  • Motorola · PhoneEdge 60
  • Motorola · PhoneEdge 60 Fusion
  • Motorola · PhoneEdge 60 Pro
  • Motorola · PhoneEdge 60 Stylus
  • Motorola · PhoneEdge 70
  • Motorola · PhoneEdge 70 Fusion
  • Motorola · PhoneEdge 70 Fusion+
  • Motorola · PhoneEdge 70 Max
  • Motorola · PhoneEdge 70 Pro
  • Motorola · PhoneEdge 70 Ultra
  • Motorola · PhoneG34
  • Motorola · PhoneG52J 5G
  • Motorola · PhoneG52J 5G Ⅱ
  • Motorola · PhoneG53J 5G
  • Motorola · PhoneG85 5G
  • Motorola · PhoneMoto G Power 5G (2024)
  • Motorola · PhoneMoto G Stylus 5G 2024
  • Motorola · PhoneMoto G35
  • Motorola · PhoneMoto G53
  • Motorola · PhoneMoto G54
  • Motorola · PhoneG54 5G
  • Motorola · PhoneG84
  • Motorola · PhoneG85
  • Motorola · PhoneRazr+
  • Motorola · PhoneRazr 2019
  • Motorola · PhoneRazr 2022
  • Motorola · PhoneRazr+ 2024
  • Motorola · PhoneRazr 2024
  • Motorola · PhoneRazr 40
  • Motorola · PhoneRazr 40 Ultra
  • Motorola · PhoneRazr 5G
  • Motorola · PhoneRazr 60
  • Motorola · PhoneRazr 60 Ultra
  • Motorola · PhoneRazr 70
  • Motorola · PhoneRazr 70+
  • Motorola · PhoneRazr 70 Ultra
  • Oppo · PhoneA55s 5G
  • Oppo · PhoneFind N2 Flip
  • Oppo · PhoneFind N3
  • Oppo · PhoneFind N3 Flip
  • Oppo · PhoneFind X10
  • Oppo · PhoneFind X10 Pro Max
  • Oppo · PhoneFind X3
  • Oppo · PhoneFind X3 Pro
  • Oppo · PhoneFind X5
  • Oppo · PhoneFind X5 Pro
  • Oppo · PhoneFind X8
  • Oppo · PhoneFind X8 Pro
  • Oppo · PhoneFind X9
  • Oppo · PhoneFind X9 Pro
  • Oppo · PhoneFind X9 Ultra
  • Oppo · PhoneLite line
  • Oppo · PhoneReno14 Pro
  • Oppo · PhoneReno15
  • Oppo · PhoneReno15 Pro
  • Oppo · PhoneReno 15 Pro Max
  • Oppo · PhoneReno 6 Pro 5G
  • Oppo · PhoneReno 9A
  • Oppo · PhoneReno14
  • Oppo · PhoneReno14 F
  • Oppo · PhoneReno14 FS
  • Oppo · PhoneReno16
  • Oppo · PhoneReno16 F
  • Oppo · PhoneReno16 Pro
  • Oppo · PhoneReno 5A
  • Oppo · WatchOppo Watch
  • Oppo · WatchOppo Watch 2
  • Oppo · WatchOppo Watch Pro 3
  • Oppo · WatchOppo Watch Pro 4
  • Oppo · WatchOppo Watch SE
  • Oppo · WatchOppo Watch X3
  • Oppo · WatchOppo Watch X3 Mini
  • Other · PhoneAsus ROG Phone 9
  • Other · PhoneAsus ROG Phone 9 Pro
  • Other · PhoneAsus Zenfone 12 Ultra
  • Other · PhoneDOOGEE V30
  • Other · PhoneFairphone 4
  • Other · PhoneFairphone 5
  • Other · PhoneHAMMER Blade 3
  • Other · PhoneHAMMER Blade 5G
  • Other · PhoneHAMMER Explorer PRO
  • Other · PhoneHMD Skyline
  • Other · PhoneInfinix Note 60 Pro
  • Other · PhoneInfinix Note 60 Ultra
  • Other · PhoneMicrosoft Surface Duo
  • Other · PhonemyPhone NOW eSIM
  • Other · PhoneNokia G60 5G
  • Other · PhoneNokia X30
  • Other · PhoneNokia XR21
  • Other · PhoneNothing Phone 3
  • Other · PhoneNothing Phone 3a Pro
  • Other · PhoneNothing Phone 4a Pro
  • Other · PhoneNuu X5
  • Other · PhoneOnePlus 11
  • Other · PhoneOnePlus 12
  • Other · PhoneOnePlus 13
  • Other · PhoneOnePlus 13R
  • Other · PhoneOnePlus 13T
  • Other · PhoneOnePlus 15
  • Other · PhoneOnePlus Open
  • Other · PhoneOUKITEL WP30 Pro
  • Other · PhoneOUKITEL WP33 Pro
  • Other · PhoneGemini PDA

Make sure your phone is unlocked for use with another carrier. If unsure, check with your current carrier before buying.

View device compatibility guide

Check compatibility

Choose a brand, type, and model.

  • 4G/LTE, 5G where available
  • Instant email delivery
  • QR activation
  • Refund policy
Green island cliffs and turquoise water in Guam.

Unlimited data

Choose a daily high-speed allowance or unlimited high-speed data. Plans with a daily allowance continue at reduced speeds after it’s used.

Daily 1GB high-speed data 1GB high-speed data, down to 384kbps, unlimited
Daily 2GB high-speed data 2GB high-speed data, down to 384kbps, unlimited

Install your eSIM in three steps.

Set up your eSIM while you have Wi-Fi. Your plan starts when it connects at your destination.

Need installation help?

  1. Complete your purchase

    Your eSIM QR code is sent to your email after checkout.

  2. Install the eSIM

    Scan the QR code in your phone's mobile-data settings, or enter the details manually.

  3. Connect when you arrive

    Turn on the eSIM line and select it for mobile data at your destination.

Stay connected across the Americas and Oceania

Travel with one regional eSIM across Guam, Puerto Rico, the U.S. Virgin Islands and the United States. Choose a 7-, 10-, 12-, 15-, 20- or 30-day plan. All variants support 4G/LTE and 5G where available, plus hotspot use. Validity runs in rolling 24-hour periods from your first connection, while network access and 5G availability can vary by location.

Charlotte Amalie waterfront and harbor on St. Thomas, U.S. Virgin Islands

How much data will you need each day?

Plans include either 1 GB or 2 GB of high-speed data per day, followed by unlimited data at 384 kbps. Messaging, maps and browsing generally use less data than video streaming, social uploads or tethering other devices. If you expect heavier use on a travel day, consider the 2 GB/day option. After the daily high-speed allowance is used, data remains unlimited at reduced speed, so media-heavy tasks may take longer to load.

Traveler checking a phone above Tumon Bay in Guam

Can I avoid high data roaming charges with a travel eSIM for Americas and Oceania?

Yes. Set this travel eSIM as your mobile-data line and your phone will use its plan instead of your home carrier’s data-roaming service. This helps you avoid high mobile-data roaming charges from your home carrier.

WhatsApp or Messenger can be useful for internet messages and calls across many destinations in the Americas and Oceania. Check which app your contacts use and whether calling works locally. Use the eSIM data for internet-based messages and voice or video calls; data use counts toward the selected plan.

Before connecting, select the travel eSIM for mobile data, keep data roaming off on your home SIM, and turn off automatic data switching if your phone offers it. Enable data roaming on the travel eSIM only if its setup instructions require it. Calls, texts, voicemail or Wi-Fi calling on your home number may still incur separate charges from your home carrier, so check its terms.

Waterfall and tropical forest in El Yunque National Forest, Puerto Rico

Questions about Americas + Oceania eSIM

Clear answers to the questions travellers ask before buying and using an eSIM.

Learn how eSIM works

Before you buy

Will an eSIM work on my phone?

Your phone needs to support eSIM and be carrier-unlocked. Support can vary by exact model and purchase region. Confirm both with your device manufacturer or carrier before you buy.

How do I get an eSIM?

Choose a destination and plan, complete checkout, then use the QR code or manual details sent to your email.

Install and activate

When should I install and activate my eSIM?

Follow the installation and activation instructions delivered with your eSIM. Check the plan’s activation window and when validity begins before installing; installation and activation rules can differ between plans.

Do I need to enable data roaming?

Follow the instructions sent with your plan. If data roaming is required, enable it only for the travel eSIM and review your home SIM settings to avoid unexpected charges.

While you travel

Standard or Unlimited: which should I choose?

Standard plans include a fixed data allowance for the stated validity period. Unlimited plans may have a daily high-speed allowance, followed by reduced speeds. Compare the allowance and speed policy shown for each plan.

What happens to my physical SIM after I install an eSIM?

You can usually leave it in your phone. Select your travel eSIM for mobile data and review your home carrier's roaming settings before travelling.

Which destinations does this eSIM cover?

Use the destination list on this page to confirm every stop is covered. For a regional or global eSIM, your selected plan’s allowance and validity are shared across the listed destinations; they do not restart when you cross a border.

Support and refunds

Where can I find the refund conditions?

Read our refund policy before purchasing to understand eligibility and how to request help.

View refund policy