Getting started

How eSIM works

Choose a destination, install your eSIM, and connect when you arrive.

Travel connected in a few simple steps

Choose your destination

Browse country, regional, or global plans for the places on your itinerary.

Pick the plan that fits

Compare data, validity, and plan rules before you complete your purchase.

Install and connect

Follow the instructions sent after checkout, then connect at your destination.

Choose the plan type that suits your trip

Your device must support eSIM and be carrier-unlocked before purchase.

Standard data

A fixed data allowance for the validity shown on the plan.

Unlimited data

Compare each plan’s daily high-speed allowance and speed policy.

Your next trip, connected.

  1. Complete your purchase

    Your eSIM QR code is sent to your email after checkout.

  2. Install the eSIM

    Scan the QR code in your phone's mobile-data settings, or enter the details manually.

  3. Connect when you arrive

    Turn on the eSIM line and select it for mobile data at your destination.

A little help before you go.

Visit our help center
Standard or Unlimited: which should I choose?

Standard plans include a fixed data allowance for the stated validity period. Unlimited plans may have a daily high-speed allowance, followed by reduced speeds. Compare the allowance and speed policy shown for each plan.

Will an eSIM work on my phone?

Your phone needs to support eSIM and be carrier-unlocked. Support can vary by exact model and purchase region. Confirm both with your device manufacturer or carrier before you buy.

View device compatibility guide
When should I install and activate my eSIM?

Follow the installation and activation instructions delivered with your eSIM. Check the plan’s activation window and when validity begins before installing; installation and activation rules can differ between plans.

Where can I find the refund conditions?

Read our refund policy before purchasing to understand eligibility and how to request help.

View refund policy